Week 8 Quiz Name First Last Agent's Name First Last Agent's Email* 1. How many Navy SEAL sayings were there in the Forbes article? 9 8 102. According the article what are critical elements for growth, productivity, and profitability? Spirit and skills Engagement and accountability Knowledge and time3. Finish the line from the article: "In the absence of orders I will take charge___" Take the credit to show our worth And show others how things are done Lead my team and accomplish the mission4. What are words you should avoid saying called? Buzzwords Nonsense words No Knowledge Words5. Should you avoid insurance jargon when talking to a customer? No, it shows you know your stuff Yes Only to existing customers6. What is a 4521? Customer's request to transfer their policies to a new state Customer's request to change a car on their policy Customer's request to transfer agents within the same state7. In which month do we figure our marketing budget from of the previous year? (This is in response to customer's asking for sponsorships). December January October8. True or False: Every agency handles sponsoring community events or sports teams the same? True False9. True or False: Africa is the largest continent in the world. True FalseNo SPAM!CommentsThis field is for validation purposes and should be left unchanged.