Week 8 Quiz Name First Last Agent's Name First Last Agent's Email* 1. How many Navy SEAL sayings were there in the Forbes article?10982. According the article what are critical elements for growth, productivity, and profitability?Engagement and accountabilityKnowledge and timeSpirit and skills3. Finish the line from the article: "In the absence of orders I will take charge___"Take the credit to show our worthAnd show others how things are doneLead my team and accomplish the mission4. What are words you should avoid saying called?No Knowledge WordsNonsense wordsBuzzwords5. Should you avoid insurance jargon when talking to a customer?YesNo, it shows you know your stuffOnly to existing customers6. What is a 4521?Customer's request to transfer agents within the same stateCustomer's request to transfer their policies to a new stateCustomer's request to change a car on their policy7. In which month do we figure our marketing budget from of the previous year? (This is in response to customer's asking for sponsorships).JanuaryDecemberOctober8. True or False: Every agency handles sponsoring community events or sports teams the same?FalseTrue9. True or False: Africa is the largest continent in the world.TrueFalseNo SPAM!CommentsThis field is for validation purposes and should be left unchanged.