Week 13 Quiz | SPEED Training Workshop

Name

Agent's Name

Agent's Email*

1. When updating mailing address on fire policies where else do you need to update this information?

Application and other policies
Application
All other policies

2. If the customer is moving but is still currently at their old address but needs a binder should you use the new or old address for mailing the policy?

New address, it will mail after they move in
Old address
New address only if they will be moved in by time policy issues

3. Based on the Quality vs Quantity section fill in the blank. Try. Fail. Learn. ____ ?

Repeat
Next
Perfect

4. Is it better to make a load of rubbish or nothing at all?

Rubbish
Nothing, play it safe

5. According to the "How to qualify prospects" article, what percentage of sales are made during the qualification call?

65%
95%
75%
80%

6. Should you address red flags when they come up in qualifying calls?

No, it will make the prospect less likely to do business
Yes, they could change the future of the sale

7. According to the "Bad Sales Tactics" article, should you say "yes" to everything?

No
Yes, it can increase the ability for you to make a sale

8. What are the two greatest sources of bad sales tactics?

Asking questions and following up
Impatience and fear
Having multiple discussions and moving too quick
Saying no and being patient

9. When closing a sale should you have multiple discussions?

No, wasting time
Yes

10. How many months have 28 days?

0
All
1

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