Week 13 Quiz Name First Last Agent's Name First Last Agent's Email* 1. When updating mailing address on fire policies where else do you need to update this information? Application and other policies Application All other policies2. If the customer is moving but is still currently at their old address but needs a binder should you use the new or old address for mailing the policy? New address, it will mail after they move in Old address New address only if they will be moved in by time policy issues3. Based on the Quality vs Quantity section fill in the blank. Try. Fail. Learn. ____ ? Repeat Next Perfect4. Is it better to make a load of rubbish or nothing at all? Rubbish Nothing, play it safe5. According to the "How to qualify prospects" article, what percentage of sales are made during the qualification call? 65% 95% 75% 80%6. Should you address red flags when they come up in qualifying calls? No, it will make the prospect less likely to do business Yes, they could change the future of the sale7. According to the "Bad Sales Tactics" article, should you say "yes" to everything? No Yes, it can increase the ability for you to make a sale8. What are the two greatest sources of bad sales tactics? Asking questions and following up Impatience and fear Having multiple discussions and moving too quick Saying no and being patient9. When closing a sale should you have multiple discussions? No, wasting time Yes10. How many months have 28 days? 0 All 1No SPAM!PhoneThis field is for validation purposes and should be left unchanged.