Name First Last Agent's Name First Last Agent's Email* 1. How much have car insurance premiums risen from 2011 through 2018?More than 78%Less than 32%Less than 45%More than 56%2. Can severe weather cause an increase in insurance prices?YesNo3. What percentage of customers did State Farm retain in 2018?83%97%75%90%4. What is the biggest reason people switch insurance companies?AdvertisingNew insurer offers better ratesPrevious insurer raised premiumsProblems with courtesy5. Once one reaches the level of rather effortless achievement what happens to imporvement?Continues to grow fastIt stops or slows to a crawlGoes up and down6. The key to steady improvement is what?Finding new things to practiceTaking things slowDeliberate practice7. According to the article, what is it called when you answer a question with a question?ReversingBacktrackingFlip-flopping7. Finish the line: "Questions keeps us from going into ___"A conversational boxA never ending cycleAn answer box8. Throwing a cheap life insurance policy into the mix does what?Shows the customer you will do what they want in the first placeShows you do not care about coverageGets your foot in the door9. What should you quote if they are under 25 years old?Instant Answer TermWhole Life10 Year Term10. True or False: Batman's butler is named Albert.FalseTrue
