Name First Last Agent's Name First Last Agent's Email* 1. What should you do with the Referrals Text Scripts?Write down on a notebookSave in an email draftCopy and paste in a sticky note2. For each referral/introduction what gift card amount do we typically send?$15$5$103. Do you have to put "STATE FARM:" before the texts you send to clients?YesNo4. What does the Bart Simpson cartoon depict?Give the customer what they wantDon't sell on price aloneAll customers are the same, so sell the same5. What are sales driven by?KnowledgeQuestionsOptions6. True or False: You should take the perspective of the prospective client.FalseTrue7. When selling to the prosepctive client you should tell them this is what kind of relationship?Short-term (the duration of the sale)Long-termStrictly professional8. If a prospective customer has been with their current compnay a long time what do you focus on?State Farms notorietyThe number of clients you haveAccident forgiveness9. Should you use real-life examples for coverage?The number of clients you haveYes, puts it in perspectiveNo, it can scare them away10. True or False: Abraham Lincoln was the 5th president of the United States.TrueFalse
