Thank you for registering
for the Workshop!
Please watch this brief video for more details on the class.
Below are a few easy steps to complete before the workshop.
Step #1: Disclaimer (1 Minute – Everyone)
Please sign the electronic disclaimer below prior to class. Please use your full email address including alias.
SPEED Training Workshop Disclaimer
Step #2: Outlook Folders
(5-15 minutes – Agent Only)
- New Customer
Please set up these rules prior to class on your own – the video to the right walks you through the process.
You MUST use Chrome to Download the rules from this site, or save the attachment from your confirmation email to your desktop.
- Right Click Button Below
- Choose “Save Link As”
- Save the Outlook Rules file to your desktop.
**If you cannot get the rules to work on your own, please send us an email with screenshots of your issue.
There is NO support from our team after the class for setting up these rules.
Only the agent needs to complete this step. Fill out the form below to test out your Rules.
Test Your Outlook Rules
Step #3: Email Redirects (2-5 Minutes – Agent Only)
Contact MySFDomain (or your website provider) at
to create 2 email addresses:
You can also do this by yourself by going to www.mysfdomain.com from your workstation. On the left hand side, choose Email, and then add these new emails in the center section. Make both of these email addresses go to the agent’s email address. We will cover the reason behind this process during class.
** Like all redirects, these will not work internally. They only work if you send email to them from an outside email service such as Gmail, Yahoo, Hotmail, etc.
Only the agent can complete this step. Fill out the form below to test out your new Redirects and Outlook Rules.
Test Your Email Redirects
Step #5: Review Top 10 Tech Tips
Go to this page and review the Technology Tips! We have guided videos for you to follow along. We will go over these tips during the class, although we don’t want anyone to get left behind! In fact, you can skip the last hour of class if you follow the videos ahead of time.
Review these Tech Tips, and save any questions you have for Q&A during the class.
review the Tech Tips.